Shipping & Delivery | Kute Designs

Production time

All custom orders go through a 1–2 business day production phase before shipping. Standard products without personalisation ship same or next business day. Production time is in addition to the delivery times below.

Delivery zones & times

Spain (Mainland & Balearics)

Delivery: 2–4 business days

Cost: Free over €50 · €4.99 standard

We currently only ship within mainland Spain and the Balearic Islands (not the Canary Islands, Ceuta, Melilla or abroad).

Order tracking

Once your order ships, you will receive an email with a tracking link. You can also check the status of your order from your account dashboard.

Failed delivery

If you are not available at delivery, the courier will leave a notice and attempt re-delivery or hold the parcel at a local collection point for 15 days. After that, the package is returned to us and we will contact you to arrange re-shipment (additional shipping cost applies).

Quality guarantee

If your order arrives damaged or with a print defect, contact us at hola@kute-designs.com within 48 hours of delivery with a photo. We will reprint or refund at no extra cost.

Questions?

Our support team is available Monday–Friday, 9:00–18:00 (CET). Reach us at hola@kute-designs.com or via the chat on our website.